emirates post abu dhabi guide 2026 - services, branches, shipping & tracking

Guide to Emirates Post Abu Dhabi

19-Nov-2025 0 Comments 0 Views

Emirates Post is the primary postal and logistics provider in the UAE, offering a modern, efficient, and well-connected mailing network. For residents and businesses in Abu Dhabi, Emirates Post plays a crucial role in handling domestic parcels, international shipments, government services, and everyday postal needs.

This 2026 guide provides a complete, easy-to-understand breakdown of how Emirates Post works in Abu Dhabi — including services, procedures, shipping limits, tracking steps, delivery timelines, branch information, and essential tips to avoid service delays.

Overview of Emirates Post in Abu Dhabi

Emirates Post Abu Dhabi operates as part of the Emirates Post Group, serving both individual and corporate customers. From parcel shipping to PO Box rentals, it provides a wide range of modern postal services aligned with international quality standards.

Its branches across Abu Dhabi are fully digitalized, allowing users to manage bookings, tracking, and payments online.

Services Offered by Emirates Post Abu Dhabi

Domestic Shipping Services

Residents can send parcels across the UAE with quick and reliable delivery times. This includes:

  • Same-city delivery

  • Inter-Emirate parcel services

  • Door-to-door pickup (selected services)

International Parcel Services

Emirates Post ships to more than 200 destinations worldwide. The international service includes:

  • Standard parcel delivery

  • Express international courier

  • Value-based support for customs documentation

Express Mail & Courier Options

For urgent shipments, the Express Mail Service (EMS) ensures faster delivery with priority handling and tracking visibility.

PO Box Services

Individuals and companies can rent PO Boxes for secure mail handling, document reception, and formal correspondence.

Government & Payment Services

Selected branches provide:

  • Bill payments

  • Federal government transactions

  • Emirates ID related submissions (in some branches)

Step-by-Step Procedure to Send a Parcel via Emirates Post

Whether sending domestically or internationally, the process is simple and user-friendly.

Create or Log In to Your Account

Start by logging in to your Emirates Post account. New users must register using their Emirates ID details.

Select Parcel Service Type

From the “Parcel Services” section, choose the service category that matches your shipment — domestic, international, or express.

Enter Shipment Details

Fill in essential details such as:

  • Weight of the parcel

  • Dimensions

  • Destination country or emirate

  • Declared value

  • Item content/type

The system automatically calculates the shipping fee.

Confirm Booking & Pay

If the price and service meet your needs, confirm the booking, select pickup or drop-off, and complete the payment.

Your parcel is now scheduled for dispatch.

Emirates Post Shipping Requirements & Restrictions

Before sending a parcel, it’s important to understand the size and weight limitations.

Weight & Dimension Limits

As per 2026 guidelines:

  • Maximum parcel length: 1.5 meters

  • Maximum length + circumference: 3 meters

  • International maximum weight: 30 kg

  • Domestic maximum weight: 20 kg

Prohibited & Restricted Items

You cannot send:

  • Hazardous materials

  • Explosives

  • Illegal substances

  • Perishable foods

  • Lithium batteries (depending on service restrictions)

Always verify item eligibility before shipping.

Emirates Post Tracking Guide

How to Track Your Shipment Online

Tracking your parcel is simple:

  1. Visit the Emirates Post tracking page.

  2. Enter your tracking number.

  3. View real-time updates on your shipment.

Understanding Tracking Statuses

Common tracking statuses include:

  • Shipment created

  • Picked up

  • In transit

  • Arrived at sorting facility

  • Out for delivery

  • Delivered

Emirates Post Abu Dhabi Branches & Timings

Major Branches in Abu Dhabi

Some of the key branches include:

  • Abu Dhabi Central Post Office

  • Mussafah Post Office

  • Khalidiya Post Office

  • Al Ain Post Office (Abu Dhabi region)

  • Al Nahyan Branch

  • Madinat Zayed Branch

(Note: Replace with updated local branch list if needed.)

Operational Hours

Most branches follow:

  • Monday to Saturday: 8 AM – 8 PM

  • Sunday: Closed

  • Some branches operate extended hours during peak seasons

Emirates Post Delivery Times in 2026

Estimated delivery times:

  • Within Abu Dhabi city: 1–2 business days

  • Across UAE: 2–4 business days

  • International Standard: 7–14 business days

  • International Express: 3–7 business days

Seasonal factors or customs regulations may affect timelines.

Tips to Ensure Smooth Delivery

  • Use sturdy packaging with proper cushioning

  • Label your item clearly

  • Write contact numbers for both sender and recipient

  • Avoid sending restricted materials

  • Declare the correct value for insurance and customs

Risks of Using Unofficial Couriers in Abu Dhabi

Choosing unregistered or informal courier services can result in:

  • Lost or damaged items

  • No tracking support

  • Hidden charges

  • Customs delays

  • No insurance coverage

Always use established providers like Emirates Post for safe, traceable shipments.

Why Emirates Post Is a Preferred Shipping Solution

Emirates Post stands out due to:

  • Nationwide and international coverage

  • Reliable tracking

  • Competitive shipping prices

  • Digitalized services

  • Secure handling

  • Wide branch network

Final Thoughts

Emirates Post Abu Dhabi offers reliable, efficient, and secure postal solutions for both domestic and international needs. Whether you're sending documents, parcels, or express mail, the process remains simple, transparent, and supported by an extensive UAE-wide network.

By following the procedures and tips in this 2026 guide, you can ensure a smooth and hassle-free shipping experience.

Frequently Asked Questions

No, you will not need any postal code for service through Emirates post in Abu Dhabi. No postal codes are provided to anyone in the United Arab Emirates.

If you are a citizen of the UAE then national ID proof. And for expatriates and residents in UAE valid and original passport is the most required document. Complete the required service form (express, premium, and ordinary). Pay service fee for shipment and valid identity card. Bill for sending non-document packages.

You can easily track the status of the delivery or shipment through Emirates post. Open the main page on the Emirates post webpage. The tracking number or airwaybill number must be entered for the delivery. The information and status will be displayed on the screen. You must need to have a tracking ID number or airwaybill number to check the status online.

Yes, Emirates post also does a home delivery service. You can deliver packages at the apartment, flat, and home through"my home delivery service" from the Emirates postal service. The charge for home delivery one or two times a week is AED 750.

In Abu Dhabi, there are 15 branches of Emirates post. Therefore, it is easy to visit the nearest Emirate post office in Abu Dhabi. The Emirates post is the only postal service in Abu Dhabi.

Emirates post is sometimes also referred to by the second name Empost. Although, Empost is the subordinate of Emirates post holding which provide courier service.

Customers can use Emirate post to deliver parcels to foreign countries. Customers or people willing to send parcels just need to visit an office or Emirates post website for delivery to international countries.

On Sunday and Saturday, the Emirates post office remain closed. You should travel to emirate post centers on working days.

You can contact the main office through websites, or visit the main office in Abu Dhabi. You can also contact Emirate postcentral office in Abu Dhabi by dialing +971-600-599-999.

The Emirates Post is the postal service for the locals and residents of the United Arab Emirates. The Emirates post of Abu Dhabi is also the subordinate and part of the Emirates post classification. The service is used for sending postcards, packages, and letters in UAE.

If you want to send a package and shipment to any destination, then you must send it through the Emirate post. The Emirates posts is the trustworthy and best agency. It can be done just by simply opening the account on the official website of Emirates post. You can choose the intended postal service according to your choice from the parcel service section. On the booking page, give the information about the weight of the package, length, dimensions, destination, value, and all other details of the shipment. The cost must need to be paid according to the calculated fee for the shipment. Confirm the delivery for the shipment.

The rate calculator of Emirates post decides the charges one needs to submit for shipment. Which is decided according to the material volume, package height, package weight, etc. 

Currently, Emirates post has reduced it'd to delivery hours, working hours, and service hours due to the present situation of Covid 19. The Emirates post office does not open on Friday and Saturday. The office of the Emirate post remains open on other days. The timing of the office were 9:00 AM to 2:00 PM. The timing of the main Emirate post-service "Madinat Zayed City Post Office" in Abu Dhabi is 8:00 AM to 3:30 PM. The timing and working days might change according to the COVID 19 situation in Abu Dhabi.

The cost and fee for shipment will depend on the location, the weight of the package, and service type one will select for parcel through Emirates post. The minimum cost for delivery through Emirates post starts from AED 47. VAT charge and tax charge are also included in the final cost of delivery charge. Sending delivery through Emirates post from Emirates hotel to the Al Reem Island in Abu Dhabi will initiate from AED 2. Express shipment will cost AED 30 and premium shipment will cost AED 150.

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